How To Repair Remote Assistance Not Working Xp Tutorial Home > Remote Assistance > Remote Assistance Not Working Xp

Remote Assistance Not Working Xp


Nizam LZ 486,561 views 9:12 IT Technician using remote assistance to repair a computer- - Duration: 10:00. Yes No Tell us more Flash Newsletter | Contact Us | Privacy Statement | Terms of Use | Trademarks | © 2016 Microsoft © 2016 Microsoft Source

A dialog box asks if Paul wants to open the file. On Paul's computer, a dialog box appears indicating that Cynthia has accepted the invitation for Remote Assistance. share|improve this answer answered Sep 1 '09 at 1:52 salmonmoose 1,5501014 I've just tried ShowMyPC which is based on VNC and it works, but I'd still like to figure The Remote Assistance page appears as shown in Figure 7 below.

Remote Assistance Windows 7

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Ensure the Remote Assistance box is checked. (Figure H) Figure HUnless Remote Assistance is enabled on Windows XP Service Pack 2 systems, the Windows Firewall may block the requests. Utilize Windows 152,716 views 6:35 Windows Vista Tip - Remote Desktop Connection - Duration: 2:18. Full Bio Contact See all of Deb's content Google+ × Full Bio Debra Littlejohn Shinder, MCSE, MVP is a technology consultant, trainer, and writer who has authored a number of books Windows Remote Assistance Easy Connect By Erik Eckel | September 25, 2006, 2:16 PM PST RSS Comments Facebook Linkedin Twitter More Email Print Reddit Delicious Digg Pinterest Stumbleupon Google Plus The days of traveling to each

Copyright © 2016, TechGenix Ltd. Windows Remote Assistance Windows 10 When you create the invitation on a PC that is behind a router usually the RCTICKET attribute contains the inner IP together with some weird port number. To use Microsoft Outlook, the user needs to enter the administrator's e-mail address in the provided box; for convenience, an Address Book shortcut icon also appears (users can click the icon The wizard enters the correct path.

Two options appear; users seeking help can either send an invitation through Windows Messenger or Microsoft Outlook. (Figure B) Figure BUsers can request assistance using Windows Messenger or Microsoft Outlook. Remote Assistance Windows 7 Not Working This connection problem also applies when one of the network interfaces is a modem. Read More Windows Server 2012/2008/2003/2000/XP/NT Administrator Knowledge Base Categories Windows 2000 Windows 2003 Windows 7 Windows 8 Windows NT Windows Server 2008 Windows Server 2012 Windows Vista Windows XP Products Software Jon clicks the Remote Assistance link.

Windows Remote Assistance Windows 10

xythpyroice 6,357 views 3:22 Howto-- Sending a Remote Assistance Invitation - Duration: 6:00. Paul decides to use Remote Assistance. Remote Assistance Windows 7 I've also scoured the event logs on both ends, nothing noteworthy - unless I'm looking in the wrong spot). Remote Assistance Windows 8 In this setup, anyone in the world can attempt to brute force a remote desktop session.

In the meantime, best of luck in your studies and please feel free to contact me with any questions on my column and remember, "I have yet to figure out why Paul clicks Yes. Remote clients can also create a Remote Assistance e-mail attachment (Save Invitation As A File (Advanced)) they forward a support technician using another e-mail client. Remote Assistance brings a new set of options for users who need help troubleshooting or fixing a problem with their computer. How To Use Windows Remote Assistance

Microsoft Windows XP's Remote Assistance feature enables users to call for help. Follow these steps to configure and enable Windows XP's Remote Assistance. Working... Top of page Summary This guide was written to help you get started with the Remote Assistance feature in Windows XP.

Figure 7: Inviting someone to help you Jon clicks Invite someone to help you and selects Save Invitation as a file. Send Remote Assistance Invitation Windows 7 Some time ago however this stopped working and I don't know why. This makes sure that your modem or the ISP's internal network is not preventing this.

Figure 11: Enabling Local Group Policy to offer Remote Assistance You can now initiate Remote Assistance requests: Open the Help and Support Services Center, click Tools, and click Offer Remote Assistance.

In the dialog box, enter the user's machine name as shown in Figure 12 below. If one has UPnP it's supposed to work. See ASP.NET Ajax CDN Terms of Use – ]]> TechRepublic Search GO CXO Cloud Big Data Security Innovation Offer Remote Assistance Windows 10 Users should check the Require The Recipient To Use A Password checkbox and enter a complex (mixed alphanumeric and special characters) password.

Comments Facebook Linkedin Twitter More Email Print Reddit Delicious Digg Pinterest Stumbleupon Google Plus About Deb Shinder Debra Littlejohn Shinder, MCSE, MVP is a technology consultant, trainer, and writer who has Raul Romero 106,338 views 4:32 How to create Remote Desktop Connection using Windows XP Professional - Duration: 7:45. The "Expert" has a different Window for "Remote Assistance" :On the left, the section for chat messages, send / received via keyboard.On the right, the desktop of the "Novice" system.On top, If you have Administrator rights to the PC, click your account name.

I've also tried the netsh command, still no go. –cantabilesoftware Sep 1 '09 at 12:47 add a comment| Your Answer draft saved draft discarded Sign up or log in Sign Figure 3: Inviting a friend for Remote Assistance Cynthia receives the invitation as an Instant Message. Plus, experienced users can tap Remote Assistance to directly help their friends and family members. If the computers do not belong to the same domain, the assistance session must be initiated by a request from the user.Other communication and connection problemsOther things that can prevent you

This probably will not be an issue over a LAN, but if you are using Remote Assistance over the Internet and the connection is too slow, the computer may hang up Cynthia can see Paul's desktop including his chat window in addition to her own chat window on the left side of the screen. The most trusted on the planet by IT Pros Which is your preferred network administration tool? Loading...

This is a little trickier, You's need to put a computer between your router and the internet. Figure 9: Accepting the Remote Assistance request Cynthia enters the password and clicks Yes. WindowsHelp 9,548 views 4:54 Remote Desktop Connection [Full Tutorial] -Windows 7 - Duration: 9:12. Also, offers can be sent and received only between computers that are members of the same domain.

The client must click Yes to enable the connection. (Figure F) Figure FOnce the support tech responds to the remote assistance invitation, the remote user will receive a dialog box; the Utilize Windows 5,229 views 6:15 Windows XP - Remote Desktop - Duration: 6:35. On some corporate WANs, firewalls might stop you from using Remote Assistance depending on which ports are being filtered at the firewall. You need to know how to get from Windows XP Professional settings to Classic and back, but in 90% of the cases you're going to find instructions laid out in the

Especially the inner IP is useless behind a router. Select the Exceptions tab. use his mouse andkeyboard to operate your system.Define the maximum amount of time, aninvitation can remain open Send an invitation for Remote Assistance To send out a request for help / The user must click Yes to permit the support tech with access.

Selecting Invite a friend to connect to your computer with Remote Assistance from the Ask a friend to help section (from the Support menu on the left section of the screen,