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Remote Assistance In Windows Xp Not Working

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Any help ? Hope this helps. current community blog chat Super User Meta Super User your communities Sign up or log in to customize your list. When the remote connection is established, the Remote Assistance session begins on Cynthia's computer as shown in Figure 4 below. http://jetpackshield.com/remote-assistance/remote-assistance-not-working-windows-xp.html

Do the Infinity Gems spell out Thanos? Using Remote Assistance in a Home Network If you are using Personal Firewall or NAT in a home environment, you can use Remote Assistance without any special configurations. screen, click Upgrade to upgrade the current operating system to Windows 7.  Arthur Li - MSFT Friday, October 23, 2009 3:18 AM Reply | Quote Moderator 0 Sign in to vote more stack exchange communities company blog Stack Exchange Inbox Reputation and Badges sign up log in tour help Tour Start here for a quick overview of the site Help Center Detailed

Remote Assistance Windows 7

Top of page Administering Remote Assistance in Corporate Environments There are several issues to consider when managing and administering Remote Assistance in the corporate environment or large organization. More info: I just tried direct Remote Desktop between work PC and home PC and it works fine - so I presume all the appropriate ports are open. Under the Computer Configuration node, double-click Administrative Templates, double-click System, then double-click Remote Assistance. Even if you have non-Windows operating systems on the same network as your Windows XP computers, DameWare offers one-click connection management that capitalizes on the existing benefits of RDP while also

Cynthia opens Jon's message, saves the attached file to her My Documents folder and opens it. just not remote assistance. Both the requester's computer and the helper's computer must be connected to the Internet to access the .NET passport service.If a user receives the error message shown in Figure C when Request Remote Assistance Windows 10 Jon clicks Start, clicks Help and Support, and under the Ask for assistance heading, he clicks Invite a friend to connect to your computer with Remote Assistance.

In the dialog box, enter the user's machine name as shown in Figure 12 below. Cynthia can see Paul's desktop including his chat window in addition to her own chat window on the left side of the screen. Jon leaves the default expiration time at 1 hour. changed to auto, restarted...

Cynthia clicks Finish to create the shortcut. Send Remote Assistance Invitation Windows 7 Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder". 4. share|improve this answer edited Jan 15 '10 at 9:09 Josh Hunt 16k1268114 answered Jan 15 '10 at 6:28 Andrew add a comment| up vote 0 down vote Try using VNC? Wednesday, September 02, 2015 2:40 PM Reply | Quote Microsoft is conducting an online survey to understand your opinion of the Technet Web site.

Windows Remote Assistance Windows 10

Cannot insert the value NULL into column Which security measures make sense for a static web site? Loading... Remote Assistance Windows 7 C:\Windows\system32>NETSH  INT  IP  RESET Reseting Global, OK! Remote Assistance Windows 7 Not Working Arthur Li - MSFT Friday, October 16, 2009 2:30 AM Reply | Quote Moderator 0 Sign in to vote (checked)  Allow Remote Assistance connections to this computer (checked)  Allow connections from

Typically, users should relay the password via a phone call. this contact form Some time ago however this stopped working and I don't know why. Utilize Windows 5,229 views 6:15 Remote Assitance on Windows XP - Duration: 7:50. Working... Remote Assistance Windows 8

Get specialized IT Support Services, Computer Repair, Online Computer Repair Services and PC Repair Services -- over the phone and via remote PC access. Ask a friend or neighbor, preferably one with the same service provider if you can connect a computer directly to their modem (bypassing the need to change their router). But the helper can only do this if the user’s computer is set up to receive such offers; Windows XP Professional computers don't have this feature enabled by default, so you have a peek here Tuesday, October 20, 2009 1:54 PM Reply | Quote 0 Sign in to vote Remote Desktop Connection works to any computer (workstations, servers) Event Viewer shows: Application will terminate, a critical

Goverlan Administration & Diagnostics GridVision Apps Lepide Active Directory Self Service ManageEngine ADManager Plus NETsec Enterprise Permission Reporter Network Performance Monitor from SolarWinds Netwrix Password Manager Specops Active Directory Janitor Spiceworks How To Use Windows Remote Assistance Figure 3: Inviting a friend for Remote Assistance Cynthia receives the invitation as an Instant Message. YES!!!!!!!!!!

As shown in Figure 1 below, Remote Assistance uses a simple, secure process in establishing a connection between you and a helper.

After disabling this, it worked OK. You will need the following configuration: Two computers running Microsoft® Windows® XP Professional or Windows XP Home Edition. This makes sure that your modem or the ISP's internal network is not preventing this. Send Remote Assistance Invitation Windows 10 Delivered Fridays Subscribe Latest From Tech Pro Research IT leader’s guide to the future of artificial intelligence System monitoring policy Hiring kit: Microsoft Power BI developer Research: Automation and the future

Organizations that run the Windows XP OS can purchase inexpensive remote assistance tools that build on the features of RDP to provide a more thorough support experience. Using Remote Assistance via saving a file. I've also tried the netsh command, still no go. –cantabilesoftware Sep 1 '09 at 12:47 add a comment| Your Answer draft saved draft discarded Sign up or log in Sign Check This Out Watch Queue Queue __count__/__total__ Find out whyClose Remote Assistance In Windows XP mytechsupportstore SubscribeSubscribedUnsubscribe263263 Loading...

You can also initiate Remote Assistance sessions via e-mail, described in the second scenario below. share|improve this answer edited Jun 3 '10 at 16:22 answered Jun 3 '10 at 16:16 Jaroslav Záruba 280719 add a comment| up vote 0 down vote In the System Properties (Win Sign in 4 6 Don't like this video? Revision3 329,823 views 17:52 How to enable and use Unsolicited Remote Assistance in Windows Server 2012 R2 - Duration: 16:32.

Did the page load quickly? Using it is as simple as opening the .exe file. Home users can also follow this procedure to send a Remote Assistance request via e-mail. Double-click Offer Remote Assistance and select Enable as shown in Figure 11 below.

Configuring Port 3389 to Enable Remote Assistance Remote Assistance runs over the top of Terminal Services technology, which means it needs to use the same port already used by Terminal Services: He turns to his friend and trusted computer expert, Cynthia Randall, whom Paul has listed as one of his Windows Messenger contacts. To do this: Click Start, Run, then type gpedit.msc. Thursday, October 22, 2009 1:32 PM Reply | Quote 0 Sign in to vote After analyzing the “sfcdetails.txt”, the file C:\Windows\Help\mui\0409\ diskmgt.CHM is damaged.

Tuesday, October 20, 2009 4:46 PM Reply | Quote 1 Sign in to vote Hi Jts10,   Would you please upload the Event Log and System Information to SkyDrive and provide I think in earlier versions of Windows all the users in the Administrator group were by default added to this group as well. Rating is available when the video has been rented. Mysterious LCD interface without wires Is it legal to index into a struct?

The request is encrypted in a public key and sent using XML. The next page appears showing options for setting an expiration time for the session and specifying a password. Figure 10: Sending the invitation Note : The password should be something that is known by both Jon and Helpdesk. You don't have to configure anything on either ends and, in my experience, it even works through corporate and school firewalls and proxies.

This can be corrected by installing a free fix available from Microsoft's Download Center.Terminal Services settingsThe XP Remote Assistance feature uses Windows Terminal Services technology, as does the Remote Desktop feature, The Save File dialog box appears and Jon is prompted to save the file in his My Documents folder as shown in Figure 8 below.